POSITION DESCRIPTION
You can download a position description here
| Position Title | Administration Officer |
| Department | Synod Office – Operations |
| Reports To: | Synod Operations Manager |
| Basis | Permanent 1.0 FTE |
| Location | North Adelaide, South Australia |
SUMMARY
This position provides administrative support for Synod Office corporate functions.
CRITICAL RELATIONSHIPS
Reports to Synod Operations Manager
Works closely with the Safe Ministry Administrator, Minister & Parish Support Officer and Ministry Wellbeing Coordinator
KEY RESPONSIBILITIES
Front of House/Reception
- Respond to queries in person, by telephone and email in a timely manner.
- Providing information and resources and directing queries appropriately.
- Ordering and receiving delivery of goods
- Opening and directing office mail
Administrative support as part of a team responsible for a range of corporate functions including:
- Processing safe ministry applications (including Working with Children Checks)
- Data entry and records management
- Responding to customer queries
- Providing information and resources and directing queries appropriately.
- Communications and marketing
- Assisting with meetings and events
QUALIFICATIONS and/or EXPERIENCE
- Certificate III in Business or equivalent (preferred)
- Sound knowledge and experience in office management systems and procedures
- High level proficiency in Microsoft Office 365 suite of applications including SharePoint/Teams.
- Ability to set out reports, documents and correspondence.
- CRM system experience (Salesforce and others)
- Media, communications, marketing or similar.
- CMS website updating experience.
- Proven organisational and administrative skills.
- Able to work effectively on multiple tasks and able to meet deadlines.
- Providing quality customer service
PERSONAL QUALITIES
- Strong organisational and planning skills
- Excellent written and verbal communication skills
- Exceptional interpersonal and relational skills and capabilities
- Ability to discern and respond to sensitive and challenging situations
- Ability to navigate complex workflows
- Attention to detail with good problem-solving skills
- Customer service focussed
OTHER REQUIREMENTS
The incumbent is required to:
- Be an active member of the Anglican Church or to be supportive of the values of the Anglican Church
- Satisfy the Synod’s Safe Ministry screening process for lay church workers
- Conform to all conditions of appointment, organisational policies and procedures
- Be prepared to travel both intra and interstate as required
Applications and enquiries to: [email protected]